Tracy M

I had a fantastic experience with Pinnacle Ride Services for my trip to the airport. Tim arrived exactly on time, was incredibly professional, and helped me with my heavy luggage without hesitation. His car was spotless, smelled fresh, and made for a very comfortable, stress-free ride.

What I appreciated most was the smooth driving and the peace of mind knowing I wouldn’t be rushing to my gate. If you're looking for reliability and top-tier service, I highly recommend Pinnacle. I’ll definitely be booking with them for all my future airport transfers! Tim is my hero!

Toral Shah

Tim saved our day. We were six of us and it being a Sunday he did back to back two trips just for us . He is our hero !! He is kind ,helpful ,reliable and communicated politely and promptly. He is very friendly and spoke about the history of the place and drove safely .Highly recommended !!!!

Yadira Valle

Tim saved the day once again! Our absolute hero. We were reffered to him and he answered right away also picked us up in less than 20 minutes. We needed a ride from big bear lake to La because I had work at 10am and he got us there at a decent time considering we booked him last minute. Thank you Tim we’re forever grateful and will definitely keep you in mind for next time! Happy new year<3

Amy

Tim was incredibly helpful and saved the day! A great conversationalist, super responsive, and a genuinely kind person. Highly recommend Pinnacle!

Nader Elhatem

I had a great experience with Tim. In a small town, reliability and kindness really matter, and he delivered both. He was on time, drove safely, and was genuinely friendly the whole ride. You can tell he cares about the community and the people they serve. I’d absolutely recommend him to anyone looking for a dependable and affordable, local driver.

Tara Blake

Our van broke down in Big Bear and Tim made the drive back to Los Angeles for us to take us home — he was incredibly kind and personable. I really enjoyed our conversation. He also was nice enough to let our dog ride along. I’d certainly recommend this ride service to anyone! Thank you, Tim!

Caroline Tanner

Tim was very courteous and professional. Tim was importantly available when Uber and Lyft service was not available in the Big Bear Lake area. 5 stars Tim thank you!!

Alex Brown

Tim just had surgery and was about to call it a day and lay down in bed, but then I called because I couldn't find a ride to work. Out of the kindness in his heart, he got dressed and came and got me. Thank you Tim!

Elvin Ortatepe

He was very kind and a great driver. We couldn’t find a ride at big bear when we reached out to him he came immediately. It was a 3 hour drive to san diego I 100% recommend this company.

Amanda Dunaway

Tim was on time and very friendly! He is very helpful to hikers! Highly recommend his ride service, whether you’re hiking the PCT or just a visitor!

Ben Delozier

Needed a ride back to big bear from trail and he came up and got us. On time and communicated well.

Robert Dix

Great service, I had a foot injury on the PCT. I was able to get a ride from a road crossing to Big Bear Lake.

Michael Meyer

Visiting big Bear Lake for the first time and staying without a car Tim was so helpful and absolutely indispensable taking me wherever I needed to go and enlightening me about information about the area.

Grace Collins

Had to call Tim in a pinch after a scheduled uber canceled on me last minute. He got me right away and squeezed me in to get to my flight. Very friendly and safe driver!

Bart Bonikowski

Tim is great! Punctual, friendly, and kind. We had some really pleasant and interesting conversations. Thanks to him, our ski trip turned out to be a blast (it had started with the hellish shuttles from off-site parking to Bear Mtn—highly discouraged, especially in peak season right after a big storm).